FAQ

FAQ

We offer a standard delivery service between 2pm to 6pm every day, with a delivery charge of S$15 per location, subject to a minimum spending of S$25. Kindly note that we cannot accommodate specific delivery timing requests.

Delivery charges will be waived for online order of S$120 and above.

Deliveries are currently not available for the following locations:

PO Box, Military or protected areas, Changi Airfreight Centre, Changi Airport, Jurong Island, Jurong Port, Sentosa, Tuas, MINDEF COMCEN, PSA Terminal Wharves (Tanjong Pagar/ Pasir Panjang/ Sembawang). Should there be a location we can’t deliver to, we will be reaching out to you to inform and full-refund will be made; unless the customer can make alternative delivery arrangement on their own.

Order need to be placed at least 3 days in advance, and can be placed via our website here.

Customisation is possible. Please contact us via WhatsApp Massage. 

We do not accept any refunds or cancellations once payment is processed and completed online. Amendments are subject to availability, and sufficient lead-time of at least 2 full days’ notice is required for changes. Please reach out via WhatsApp Massage. 

Self-collection is available at our retail shop at:

Woodlands Avenue 5, Thomson East Coast Line @ TE2 Woodlands Station #B1-07 (near Exit 7), opposite Cheers Convenient Store